SHIPPING POLICY

Thank you for shopping with DOLO.

All orders are processed within 2–5 business days after payment is confirmed. Once your order has been shipped, you will receive a confirmation email with tracking information.

SHIPPING TIMES

Shipping times may vary depending on your location. Estimated delivery times:

• United States: 3–7 business days

• International: 7–21 business days

Please note that delays may occur due to high order volume, holidays, weather conditions, or carrier delays that are outside of our control.

ORDER TRACKING

Once your order ships, tracking information will be sent to the email provided at checkout. Please allow up to 48 hours for tracking updates to appear.

LOST OR STOLEN PACKAGES

DOLO is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. If your package is marked as delivered but cannot be found, please contact the shipping carrier directly.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing the correct shipping address at checkout. DOLO is not responsible for packages shipped to incorrect addresses provided by the customer.

PRE-ORDERS

Items marked as pre-order may require additional processing and shipping time. Estimated shipping dates for pre-orders will be listed on the product page.

CONTACT

If you have any questions regarding your order, please contact us at:
[ dolofficalz@gmail.com]

Thank you for supporting DOLO.